Returns & Refunds – Bouquets

Anastasia Florists

We promise your satisfaction! If in the unlikely event that you are dissatisfied with the freshness of your order or the condition of any of our products, please contact us within 48 hours and include the photos of the item delivered and we will gladly replace it.

Terms and Conditions of Refund

Because of the perishable nature of some of our products, whether the item or items are
1. not accepted by the recipient.
due to certain factors beyond our control, the items will be considered for sale
2. have completed a maximum of three tests, but the consignee is still unavailable at the delivery date , we will be requiring an alternative address to drop or receive the item/s and return/exchange will not be processed.
3. No Refunds can be given after 3 days after delivery


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